While we won't turn anybody away for being late, it does still disrupt the class. Please do your best to be on time. If you’re running more than 5 minutes late, we recommend you reschedule your class for another time.

Do not arrive more than 10-minutes prior to class as to not disrupt the class right before. Your teacher will open the door when check in starts.

Class registration may be cancelled online up to 8 hours before class start time. Should you cancel within this 8-hour window, you will lose the class credit, or face a $9 penalty fee for Unlimited members.

Workshop reservation cancellations will result in a loss of the workshop credit package, no matter when the cancellation is made.

No shows

If you do not show up for a class that you have registered for, the penalization is the same as cancelling the class within the 8-hour window: you will lose the class credit or face a $9 penalty fee for Unlimited members.

Cell phones are not permitted in class space. You are welcome to use them (discreetly and on silent) in the lounge area.

Photos are welcome before and after class, never during. We protect the presence and privacy of practice.

If your phone stays in the lobby, please turn it to silent or Do Not Disturb so everyone can settle in fully.

We recommend a personal reusable water bottle - filtered water is available at the studio. Wear clothes you are comfortable moving in. Pilates is done without shoes. Bare feet or socks, (grippy or regular) are based on your personal preference.

Mats, and all other props used for class are provided by the studio at no charge.

MJF does not have designated parking. The lot beside the building belongs to the restaurant and we are not authorized to park there. Parking there is at your own risk. Street parking is available on Acorn and Desnoyers.

All prices are subject to GST + QST.

Payment is due upon purchase of any pass or service.

You will not be able to register for classes or workshops if there is no active credit package on your account. This may prevent you from being able to attend classes.

Cash-free

We are a cash free studio! Our payment options for classes, workshops, and retail items include: Visa, Mastercard and AMEX.

Returns + refunds

There are no refunds or returns on purchases for classes, membership plans, workshops or retail items. This includes credit packages used to get on a waitlist, that credit package may be used for a future class.

In circumstances that are deemed to be extenuating by MJF, where a refund is provided, a 10% admin fee is deducted from the total amount refunded.

Payments for workshops + events

Full payment is required to reserve/confirm a spot in a workshop or event. No refunds and no returns at any point. If you do not make it off the waitlist, waitlist purchases will be returned as account credit after the workshop is over for use towards a future class or workshop.

Sharing passes and bringing guests

Class packs are shareable, while memberships are not.

All memberships include one free monthly guest pass.

If you are not a member and wish to bring a guest, you would be purchasing that guest a drop-in class.